HealthcareIslamabad, Pakistan2025
AI support assistant handling 60% of tickets
An AI chatbot grounded in policy documents now resolves 60% of support volume overnight, with human handoff and full audit trails.
OpenAILangChainRAGWhatsApp API
Key features we delivered
Policy-grounded RAG answers
Human handoff workflow with context
Full audit trail on every response
WhatsApp and web chat integration
Services used in this project
AI Chatbots
Delivered as part of this engagement
AI Agents
Delivered as part of this engagement
Cloud & DevOps
Delivered as part of this engagement
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